FAQ'S

Is expedited shipping available?

Yes, this option is available upon checkout

I haven't received my order yet?

If you added your email to your order, you should have received tracking information. If you did not add an email address, or have further questions, please call 844-693-4201.

Do you ship to PO boxes or military addresses?

Yes, we do

What if something is out of stock? Can I be notified when product is available?

If you go to the product page of the sold out item, there will be an orange 'Email Me When Available' button on the bottom right hand side of the screen. Click this button and enter your email address. When the sold out item is back in stock, you will receive an email letting you know. If you do not have an email address, we welcome you to check back in a few days to see if the product becomes available again.

I don't have a credit card. Can I still order?

Yes, you can call the store directly, at 844-693-4201, to set up payment by check. Please note, this will delay your order as we do not ship the order until the check is received.

Do you have a catalog?

In an effort to be environmentally conscience, we no longer have a catalog in print.

What if I forgot my password?

On the login page, click the “Forgot your password?” link.

Do you sell VHS or CDs?

Unfortunately, due to production costs and low demand, we no longer carry VHS or CDs.

Are the Rosaries free?

Yes, our complimentary rosaries are completely free however we do ask you pay for shipping.

How many Rosaries can I order

All orders are limited to 200 so we can help all in need. For any request over 200, please email orderdepartment@hcfm.org.

Do I pay for shipping on Rosary orders?

Yes, we do ask you pay for shipping on Rosary orders.

I would like to order the complimentary rosaries but need to know the shipping costs first.

After you select the rosaries and the quantity you would like, you can go into “your cart” and there is a section there for estimated shipping. If you are logged in, this area will populate automatically. You can then adjust your quantities from this screen until you are at your desired shipping costs.

Do you sell to wholesalers?

Yes, for more information about our wholesaler program please email orderdepartment@hcfm.org

Who can I speak with for returns or exchanges

Please email orderdepartment@hcfm.org with any issues with your order and we will gladly assist.

Will I receive a receipt of my donation?

Yes, you will receive an acknowledgment letter for your records.
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